Customer Service

To learn faster and execute better than your competitors is the only sustainable competitive advantage

Whether 5 Star or Budget Hotel, Michelin Restaurant of local café, exceeding customer expectations drives loyalty and word of mouth marketing and growing sales and profitability.

How Good Are You Really? Do You and Your Team Create Raving Fans?

The National Skills Academy for Hospitality understands the challenges. Use the Customer Service diagram below to explore how we can help those like you that yearn to learn faster and execute better than their competitors.

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News

11/08/2023
Good Food Guide expands Top 40 restaurants list
The Which?... read more

Events

World Class Customer Service Training-Professional Level
17/08/2023
Coventry Training Centre
1 day
Who is it for? Front of house team, supervisors and managers. What is it?... read more
Smiles of Britain - The smile

The smile

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