Customer Service

Training Courses

World Class Customer Service Professionals Course for team members -
Not just another course; it is an interactive, stimulating and engaging training experience.  Delegates will experience a journey of personal development and understanding of Customer Service.  This motivational course includes; interactive games, debates and role reversal to bring the learning experience to life.

World Class Customer Service Coaches Course for managers and supervisors -
A course that enables managers to manage their employees to deliver the best customer service and enables mangers to facilitate the learning from the Customer Service Professionals Course. Provides communication and coaching skills to help develop a team based approach to customer service.

World Class Customer Service Licensed Facilitator Course – 
Will enable you to provide this nationally recognised qualification In-house or on behalf of the Academy. This course is endorsed by The National Skills Academy Hospitality allowing you to deliver excellent customer service throughout your team members and industry.

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